|
Pursue the path towards healing, growth & wellness...
|
Privacy Practices
At Barber Family Counseling, PLLC, your privacy matters. We are committed to protecting the confidentiality of your personal and health information and maintaining a safe, respectful space for care. Our Notice of Privacy Practices explains how your health information may be used and shared, your rights under federal law, and how we safeguard your information in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
We believe transparency builds trust. We encourage you to review the information below and reach out if you have any questions about your privacy rights.
You may download a printable version below or read the full notice on this page. If you need this notice in an alternate format, please contact our office.
At Barber Family Counseling, PLLC, your privacy matters. We are committed to protecting the confidentiality of your personal and health information and maintaining a safe, respectful space for care. Our Notice of Privacy Practices explains how your health information may be used and shared, your rights under federal law, and how we safeguard your information in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
We believe transparency builds trust. We encourage you to review the information below and reach out if you have any questions about your privacy rights.
You may download a printable version below or read the full notice on this page. If you need this notice in an alternate format, please contact our office.
Notice of Privacy Practices
Effective Date: February 16, 2026
This notice describes how medical information about you may be used and disclosed and how you can access this information. Please review it carefully.
Barber Family Counseling, PLLC (BFC) is committed to protecting your health information. The Health Insurance Portability and Accountability Act (HIPAA) requires us to maintain the privacy of your Protected Health Information (PHI), provide you with this Notice of Privacy Practices, and notify you of your rights and our legal duties regarding your PHI.
We are required by law to maintain the privacy and security of your protected health information and will notify you if a breach occurs that may compromise the privacy or security of your information.
What is Protected Health Information (PHI)?
PHI refers to any information that identifies you and relates to your past, present, or future physical or mental health, the care you receive, or payment for that care.
Some health information, including certain records related to substance use disorder treatment, may receive additional federal confidentiality protections under 42 CFR Part 2. When applicable, these records are handled with heightened privacy safeguards as required by federal law.
How We May Use and Disclose Your PHI
We may use or share your PHI without your authorization for the following purposes:
· Treatment: To provide, coordinate, or manage your care with other healthcare providers.
Special Protections for Substance Use Disorder Records
Some health information related to substance use disorder treatment may receive additional confidentiality protections under federal law (42 CFR Part 2).
What this means for you:
These protections do not apply to all clients. If your care involves substance use disorder treatment information that is subject to these rules, your provider will explain what applies and obtain any additional permissions required by law. Our goal is always to protect your privacy while ensuring you receive safe, coordinated care.
Limits of Confidentiality
While your provider will not share your information without your permission in most cases, there are legal exceptions where disclosure may be required:
Other Permitted Disclosures Without Consent
Other situations where consent is not legally required include:
Some disclosures may still be restricted if they involve protected substance use disorder records.
Your Rights Regarding PHI
You have the right to:
· Request limits on how your PHI is used or disclosed
If you authorize a use or disclosure, you may revoke it in writing at any time. Additional rights may apply to substance use disorder records when protected by federal law.
Other Entities and Business Associates
In some cases, entities that support our operations may access limited information to help maintain services. These may include our electronic health record provider, records custodian, legal representatives, and others. These parties are known as Business Associates under HIPAA. BFC has signed agreements with these entities requiring them to maintain the same level of confidentiality required by law.
Some business associates may also be required to follow additional federal rules if they handle protected substance use disorder records.
You may request a copy of a blank Business Associate Agreement for review. Please note: Business Associates do not have access to your clinical records for treatment purposes.
How to File a Complaint
If you believe your privacy rights have been violated, you may file a complaint with our office or with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting https://www.hhs.gov/hipaa/filing-a-complaint/index.html.
To file a complaint or get more information, contact:
Dr. Courtney Barber, PsyD, LMFT
[email protected]
Effective Date: February 16, 2026
This notice describes how medical information about you may be used and disclosed and how you can access this information. Please review it carefully.
Barber Family Counseling, PLLC (BFC) is committed to protecting your health information. The Health Insurance Portability and Accountability Act (HIPAA) requires us to maintain the privacy of your Protected Health Information (PHI), provide you with this Notice of Privacy Practices, and notify you of your rights and our legal duties regarding your PHI.
We are required by law to maintain the privacy and security of your protected health information and will notify you if a breach occurs that may compromise the privacy or security of your information.
What is Protected Health Information (PHI)?
PHI refers to any information that identifies you and relates to your past, present, or future physical or mental health, the care you receive, or payment for that care.
Some health information, including certain records related to substance use disorder treatment, may receive additional federal confidentiality protections under 42 CFR Part 2. When applicable, these records are handled with heightened privacy safeguards as required by federal law.
How We May Use and Disclose Your PHI
We may use or share your PHI without your authorization for the following purposes:
· Treatment: To provide, coordinate, or manage your care with other healthcare providers.
- Payment: To obtain payment from you, your insurance, or a third party.
- Healthcare Operations: To support administrative and operational functions such as quality improvement, staff training, internal audits, compliance activities, and practice continuity, as permitted by law and limited to the minimum necessary.
- Public Health and Safety: To report communicable diseases, prevent or control injury or disability, or respond to public health concerns.
- When Required by Law: To comply with federal, state, or local laws or legal proceedings.
- To Prevent a Serious Threat: To protect your safety or the safety of others if a clear and imminent threat is identified.
- Health Oversight: To respond to audits, licensing reviews, or investigations by authorized regulatory agencies.
Special Protections for Substance Use Disorder Records
Some health information related to substance use disorder treatment may receive additional confidentiality protections under federal law (42 CFR Part 2).
What this means for you:
- Certain substance use treatment records may be shared only with your written permission, even in situations where other health information could be shared under HIPAA.
- In many cases, these records cannot be redisclosed by others without your explicit consent.
- You may have additional rights regarding how this information is used and shared.
These protections do not apply to all clients. If your care involves substance use disorder treatment information that is subject to these rules, your provider will explain what applies and obtain any additional permissions required by law. Our goal is always to protect your privacy while ensuring you receive safe, coordinated care.
Limits of Confidentiality
While your provider will not share your information without your permission in most cases, there are legal exceptions where disclosure may be required:
- Risk of Harm to Self: If you disclose serious intent and ability to harm yourself, your provider may contact emergency services, a guardian, or others who can assist in ensuring your safety.
- Risk of Harm to Others: If you express an imminent and specific threat to harm someone else, your provider may be required to notify the potential victim, law enforcement, or others.
- Grave Disability: If you are unable to provide for your basic needs or those of a dependent, your provider may need to involve appropriate authorities.
- Abuse or Neglect: If you report or are suspected of abuse or neglect of a child, elder, or dependent adult, your provider is legally required to report it to the Department of Human Services and possibly law enforcement.
- Court Proceedings: If a judge orders the release of your records, your provider must comply with the order, though efforts will be made to protect your privacy and inform you when possible.
Other Permitted Disclosures Without Consent
Other situations where consent is not legally required include:
- When a government agency requests information for oversight
- If you file a complaint or lawsuit against your provider or the practice
- If you are incapacitated and your provider needs to identify you in an emergency
- When sharing information for billing, referrals, or coordination of care with other healthcare providers
Some disclosures may still be restricted if they involve protected substance use disorder records.
Your Rights Regarding PHI
You have the right to:
· Request limits on how your PHI is used or disclosed
- Request that we communicate with you in a specific way (for example by phone or at a different address)
- Access and obtain a copy of your health records, with limited exceptions
- Request corrections to your health information
- Receive a list (accounting) of certain disclosures we have made
- Request a paper copy of this notice at any time
- File a complaint without fear of retaliation
If you authorize a use or disclosure, you may revoke it in writing at any time. Additional rights may apply to substance use disorder records when protected by federal law.
Other Entities and Business Associates
In some cases, entities that support our operations may access limited information to help maintain services. These may include our electronic health record provider, records custodian, legal representatives, and others. These parties are known as Business Associates under HIPAA. BFC has signed agreements with these entities requiring them to maintain the same level of confidentiality required by law.
Some business associates may also be required to follow additional federal rules if they handle protected substance use disorder records.
You may request a copy of a blank Business Associate Agreement for review. Please note: Business Associates do not have access to your clinical records for treatment purposes.
How to File a Complaint
If you believe your privacy rights have been violated, you may file a complaint with our office or with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting https://www.hhs.gov/hipaa/filing-a-complaint/index.html.
To file a complaint or get more information, contact:
Dr. Courtney Barber, PsyD, LMFT
[email protected]
We DO NOT have administrative support on site, at any of our locations. For additional support:
Our phone lines are monitored:
Monday through Thursday 10am-3pm MST
Monday and Thursday 6pm-8pm MST
(866) 644-6131
If no one answers, we are on the other line. Please leave a message and we will call you back within 48 business hours. Or, for a quicker response, please email us at
[email protected]
For General Inquiries please click here.
Our phone lines are monitored:
Monday through Thursday 10am-3pm MST
Monday and Thursday 6pm-8pm MST
(866) 644-6131
If no one answers, we are on the other line. Please leave a message and we will call you back within 48 business hours. Or, for a quicker response, please email us at
[email protected]
For General Inquiries please click here.
Our counseling office locations (by appointment only)
|
Barnes Rd., Colorado Springs, CO
4775 Barnes Rd. Ste L Colorado Springs, CO 80917 |
Briargate Blvd., Colorado Springs, CO
3475 Briargate Blvd. Ste 201 Colorado Springs, CO 80920 |
Phone: (866) 644-6131
Fax: (719) 434-9615
[email protected]
Barber Family Counseling does not provide urgent or emergent services.
If you or someone you know is in crisis, call 911, go to the nearest emergency room, or contact the 988 Suicide & Crisis Lifeline by calling or texting 988 to reach a 24 hour crisis center.
You matter and you are never alone.
Barber Family Counseling and Wellness is proud to support our military members, veterans and dependents.
To read more about the new Good Faith Estimate and Surprise/Balance Billing disclosures, for private pay clients, please click here.
We take your privacy seriously. View our Notice of Privacy Practices.
For your privacy, please avoid sending personal health information through email or online messages. Current clients should use the secure client portal for communication whenever possible.
Fax: (719) 434-9615
[email protected]
Barber Family Counseling does not provide urgent or emergent services.
If you or someone you know is in crisis, call 911, go to the nearest emergency room, or contact the 988 Suicide & Crisis Lifeline by calling or texting 988 to reach a 24 hour crisis center.
You matter and you are never alone.
Barber Family Counseling and Wellness is proud to support our military members, veterans and dependents.
To read more about the new Good Faith Estimate and Surprise/Balance Billing disclosures, for private pay clients, please click here.
We take your privacy seriously. View our Notice of Privacy Practices.
For your privacy, please avoid sending personal health information through email or online messages. Current clients should use the secure client portal for communication whenever possible.